How many letters fit?
Up to 9 on a necklace cartouche and up to 4 on the ring, letters A to Z and spaces.
Can I use numbers or symbols?
Not at the moment; letters and spaces only.
How long until it ships?
Each piece is made after you order and leaves Cairo within 3 to 5 working days; delivery times by region are on the shipping page.
Is it real silver?
Yes, 925 sterling silver, hand-finished and oxidized in the recesses so the hieroglyphs stand out.
Will I pay customs?
Possibly, depending on your country; duties are set by customs and paid by the recipient.
Can I return a personalized piece?
Only if it arrives damaged or with an engraving error; we then remake it at no cost.
How do I care for it?
Polish with a soft cloth, keep away from perfume and seawater, store in its pouch.
Where are you based?
The workshop is in Cairo; the business is registered in the United Arab Emirates — OLA GOWAILY FOR ONLINE SELLING, Al Barsha South Third, Dubai, UAE.